Cost of Saving

Good on paper

Some decisions show their saving at once and their cost later, in a different place. This page is about telling which ones, before the decision is made.

The same shape, every time

Shows at once

  • The saving: one line, a known amount, tied to the decision.
  • It arrives in the first quarter.
  • It sits on the budget of whoever made the call.

Shows later

  • The costs: several lines, each an estimate, under other headings or under none.
  • They arrive over the following one to three years.
  • They sit on other people's budgets: sales, operations, hiring.

Nobody is hiding anything. Financial statements record transactions, and they do it faithfully. A sale that never happens is not a transaction, so no statement can show it. The gap is between what is recorded and what is caused.

That gap is why a decision can be reported accurately, look right, and still leave the business with less than it had.

It looks like a subtraction. It works like a multiplication.

Six cases. In each, the saving is one line that comes off the total. What it was feeding is where the sum changes.

What they have in common

In each one, the thing being cut was feeding more than one other thing. With one thing relying on it, a 10% cut is a 10% loss. With three, each passes on what it received:

0.9 x 0.9 x 0.9 = 0.729, so a 10% cut is a 27% loss

The books show one line either way, which is why it reads as a subtraction.

The ones that really are subtractions

Not every cut works this way. In these, what was removed was feeding little or nothing, so the saving holds:

Every figure here is worked out by the calculators from their own example inputs, which are illustrative and not data about any real company. Open any case to see the inputs and change them.

Why capable people make these calls

Reducing headcount

Shows at once

  • Payroll saved, less severance.
  • A lower cost base in the next set of results.

Shows later

  • Work that is no longer done, and the income that relied on it.
  • What the people who left knew, and had not written down.
  • Others who leave afterwards, by their own choice.
  • Overtime, contractors, and the cost of hiring back.

What the research found. A study of about 200 companies found that people leaving by choice rose after a reduction, in some cases by more than the number let go. The effect was smaller where people felt the process was fair and had reasons to stay.

A review of the published studies found the effect of reductions on financial results to be mixed. Some firms improved. Many did not.

When it is the right call. When the work itself has gone, such as a closed product or a lost contract. When capacity is truly idle. When the business cannot carry its costs any other way. In those cases the saving is real, and the calculator will say so.

Questions to ask first

Run the numbers on a reduction

Requiring a return to the office

Shows at once

  • Space that is paid for is being used.
  • People are visible and easy to reach.
  • New staff can learn by watching.

Shows later

  • People who leave over it, often those with the most options.
  • A smaller pool to hire from.
  • Commuting cost and time moved onto staff, which they feel as a pay cut.

What the research found. In a six-month randomised trial of 1,612 employees at one technology company, working from home two days a week cut the rate of people quitting by a third. It made no measurable difference to performance reviews or promotions.

A working paper on S&P 500 firms that announced office requirements found no significant change in profitability or market value afterwards, and a fall in employee satisfaction ratings.

The limits of that evidence. The trial was one company and one arrangement. The second study is observational and was circulated as a working paper, so treat it as early evidence. Neither is about working fully from home, where findings are more mixed. And some work can only be done in person.

When it is the right call. When the work needs people together. When newer staff are not learning what they need. When a team's output has measurably fallen and nothing else explains it.

Questions to ask first

Compare on-site, hybrid and work from home

Other decisions with the same shape

DecisionShows at onceShows later
Putting off maintenanceThe maintenance budgetDowntime, and a chance of one large repair
Cutting trainingThe training budgetSlower work, more errors, people who leave to learn elsewhere
Cutting research and developmentThis year's spendThe product that would have been sold in two or three years
Switching to a cheaper supplierA lower unit costFaults, returns, and customers who do not reorder
Outsourcing a teamA lower monthly billHand-over cost, slower answers, know-how that has left the building
Cutting marketingThe marketing budgetFewer new customers once the current pipeline runs out
Holding less stockCash freed from the warehouseSales lost when an item is not on the shelf

Each of these is worked through in the calculator, with figures you can replace with your own. Several come out ahead. Holding less stock and cancelling an unused subscription usually do.

Five questions before any of them

  1. What relied on the thing being cut? Name the income, and the other teams.
  2. How much of it was idle? This is the figure the answer turns on most.
  3. When would the cost appear, and on whose budget? If the answer is "next year, someone else's", it needs an owner now.
  4. What would it cost to reverse? And how likely is that?
  5. Is there a smaller version that keeps most of the saving? Removing only what is idle often does.

If the answers are "nothing", "most of it", "never", "very little" and "no", the saving is real. Take it.

What this page does not say

Sources

The example figures in the calculators are illustrative and are not drawn from these sources.