Cost of Saving

Worked examples / Customers: sign-up, checkout and fees

Compliance checks for new customers

Three identity and compliance steps for 800 new customers a month. Two in a hundred should not be taken on, and each of those would cost about $5,000. Each step takes a customer 20 minutes and loses 9% of the legitimate ones. Where the law requires a check, the question is how many steps it takes, not whether to have it.

The steps after step 2 cost more than they get back

Stopping after step 2 would leave you $7,629 a month better off.

It costs$41,994a month
It gets back$77,840what it stops, and any fee
Put in your own numbers

This is a worked example with illustrative figures, not data about any real person or company. Change any of them in the calculator and the answer changes with them.

How this answer was worked out

Step 1costs $15,384, gets back $56,000: +$40,616
Step 2costs $13,941, gets back $16,800: +$2,859
Step 3costs $12,669, gets back $5,040: -$7,629

Every formula is written out on the formulas page.

What the calculator asks you

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